Staying with us Admission process

Any application in long-term care is managed by:

HNHB LHIN – Niagara Branch
149 Hartzel Rd, St Catharines
OntarioL2P 1N6
Phone: 905-684-9441
or 1-800-810-0000 (toll free)
or Fax: 1-866-655-6402

If you are from another area than Niagara, you must first contact the HNHB LHIN – Niagara Branch in your area, who will subsequently deal with the access points of our nursing home. The HNHB LHIN – Niagara Branch will give you the necessary documentation regarding the various admission regulations as well as information on accommodation rates. This information is updated regularly and is also available at the Foyer Richelieu Welland.

Rates for long-term care facilities in Ontario
As an authorized long-term care facility by the province the Foyer Richelieu Welland rates are set annually by the Ministry of Long-Term Care (LTC) and not by Management or the Board of directors of the Foyer Richelieu. The changes made by the Ministry reflect the annual increase in benefits of Old Age Security, the Guaranteed Income Supplement, and the Guaranteed Annual Income System.

Basic Accommodation

A number of semi-private rooms may be designated basic accommodation.

Luxury Accommodation (A rate reduction is not available).

A semi-private fee is charged for rooms with a toilet and occupied by two people.

A private rate applies for rooms with a toilet accommodating only one resident.

If the resident is in a long-term care residence and occupies a basic room, they may be entitled to a reduction of their share of the cost of accommodation.

To claim this reduction, the resident must follow these steps:
  1. They must give the Foyer Richelieu Welland their last Notice of Assessment sent by the Minister of Revenue Canada for the preceding year. This statement is sent by mail after receipt of their Income Tax declaration.
  2. The Foyer Richelieu Welland will check their revenue in order to determine which reduction the resident qualifies for. This test is based on the resident’s income and not on their assets.
  3. The Foyer Richelieu Welland will use the form: “Application for Reduction in Long-Term Care Home Basic Accommodation” supplied by the Ministry of LTC to determine, if this is the case, the reduced rate that the resident has the right to have.

Accommodation and Finance

The cost of living is set by the Ministry of LTC of Ontario. The rate for each resident is determined by their revenue and is revised annually on the 1st of July.

To receive an application for a rate reduction, contact us at 905-734-1400 ext. 221 or by email

New residents must pay rent from the first-day admitted and the rent is due monthly on the first day of the month.

A resident who wishes to leave the Foyer Richelieu Welland whether it’s for holidays, visiting family members or hospitalization, is still responsible for paying the rent during their absence.

Once a resident is deceased, the resident’s family may have access to the room the day following the death. The fees for the extra day remain the responsibility of the resident’s estate.

The Foyer is not responsible for any money or valuables belonging to the residents. Meanwhile, a resident who wishes, may open a trust account at the administration office or keep valuables in the safe provided by the Foyer Richelieu Welland.

Once a resident leaves the Foyer Richelieu Welland for any reason including death, a reimbursement will be issued for the remaining days of the current month.

The resident is responsible for the cost of:
  1. Fees for participation in recreational activities such as bingo
  2. Postage
  3. Newspapers, magazines, etc.
  4. Mending or altering clothing
  5. Dry cleaning
  6. Dental care
  7. Fees for certain medications
  8. Foot care
  9. Hairdresser
  10. Appointments
  11. Ambulance or taxi
  12. Cable, including installation and monthly fees
  13. Telephone services, including installation and monthly fees
  14. Glasses and dentures
  15. Key deposit
  16. Wheelchair and other orthopedic equipment
  17. Nutrition supplements that are not prescribed
  18. Television wall brackets