Visitation
Program

Appointment Booking

One of our priorities is to help you continue to connect with your loved ones during this pandemic of COVID-19. Never before have long-term care (LTC) residents been exposed to this feeling of being even more isolated and remote. The mental and emotional well-being of many residents remains fragile. In order to reduce the risks related to this situation, we are very pleased to hear that the Telephone/Video Conferencing, Window Visit, Indoor and Outdoor Visit programs have been so successful that we encourage families to continue making appointments through this new online booking platform.

For any modifications or cancellations of your reservation, please contact Jeannette.Lalande@FoyerRichelieu.com
or
905-734-1400 x 221 between 8:30 am and 4:30 pm Monday to Friday.

Precautions for in-person meetings

Foyer Richelieu must adhere to long term care visitation guidelines set our by our local Public Health unit.  Please visit www.niagararegion.ca for information on restrictions and public health measures for long term care

Effective February 16th, all persons entering Foyer Richelieu must consent to a Rapid Antigen Test as part of our enhanced screening process.  This test must be completed prior to any resident contact.  Please arrive 15 minutes prior to your scheduled visit to allow for your testing time.

Here are all the precautions that must be taken for all in-person meetings:

  • You will be screened at each visit (you must take the active screening test) including taking your temperature;
  • You must wear personal protective equipment (PPE), such as a surgical mask at all times;
  • Please sanitize your hands before your visit;
  • A physical distance of at least 6 feet / 2 meters;
  • No delivery or exchange – everything must go through the disinfection service in the drop boxes;
  • No pets, food or drink are allowed;
  • Your visit may be supervised by a member of our staff for security reasons.

IMPORTANT: FIRST, CLICK ON THE TAB OF YOUR CHOICE BELOW

Telephone

Visits of 30 minutes

Submit / Soumettre

Video-Conference / Facetime

Visits of 30 minutes

Submit / Soumettre

Window Visitation

Visits of 30 minutes

Submit / Soumettre

Inside / Outside Visitation

Visits of 30 minutes

  • Visitors must send proof of a negative COVID test prior to the visit to info@FoyerRichelieu.com.
  • Maximum one people at a time.
Submit / Soumettre

PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS
CONTACT US