Any application in long-term care is managed by:
Ontario Health at Home – Hamilton-Niagara
149 Hartzel Rd, St Catharines
Ontario L2P 1N6
Phone: 310-2222 or 1-800-810-0000 (toll free)
Fax: 1-866-655-6402
If you are from another area than Niagara, you must first contact Ontario Health at Home’s Branch in your area, who will subsequently deal with the access points of our nursing home. The OHH – Niagara Branch will give you the necessary documentation regarding the various admission regulations as well as information on accommodation rates.
Rates for long-term care facilities in Ontario
As an authorized long-term care facility by the province the Foyer Richelieu Welland rates are set annually by the Ministry of Long-Term Care (LTC) and not by Management or the Board of directors of the Foyer Richelieu. The changes made by the Ministry reflect the annual increase in benefits of Old Age Security, the Guaranteed Income Supplement, and the Guaranteed Annual Income System.
Accommodation
- Basic accommodation, 2 single beds in a room, approx. 230 sq. ft living area + shared washroom
- Private accommodation at additional monthly charge, 1 single bed, approx. 230 sq. ft living area + private washroom
If the resident is in a long-term care home and occupies a basic room, they may be entitled to a reduction of their share of the cost of accommodation.
To claim this reduction, the resident must follow these steps:
- Inform your long-term care home that you intend to apply. The home will provide you with the application form(s) and can help you complete the application.
- Complete and submit the application, along with any required supporting documents, to your long-term care home. (ex. most recent Notice of Assessment)
- Your home will submit the completed application to the ministry. Once processed, you will receive a rate statement letter outlining your monthly rate.
Accommodation and Finance
As an authorized long-term care facility by the province the Foyer Richelieu Welland rates are set annually by the Ministry of Long-Term Care (LTC) and not by Management or the Board of directors of the Foyer Richelieu. The changes made by the Ministry reflect the annual increase in benefits of Old Age Security, the Guaranteed Income Supplement, and the Guaranteed Annual Income System and is revised annually on the 1st of July.
To receive an application for a rate reduction, contact Reception or email info@foyerrichelieu.com
New residents must pay rent from the first-day admitted and the rent is due monthly on the first day of the month.
A resident who wishes to leave the Foyer Richelieu Welland whether it’s for holidays, visiting family members or hospitalization, is still responsible for paying the rent during their absence.
Once a resident is deceased, the resident’s family may have access to the room the day following the death. The fees for the extra day remain the responsibility of the resident’s estate.
The Foyer is not responsible for any money or valuables belonging to the residents. Meanwhile, a resident who wishes, may open a trust account at the administration office or keep valuables in the safe provided by the Foyer Richelieu Welland.
Once a resident leaves the Foyer Richelieu Welland for any reason including death, a reimbursement will be issued for the remaining days of the current month.
The resident is responsible for the cost of:
- Fees for participation in recreational activities such as bingo
- Postage
- Newspapers, magazines, etc.
- Dental Care
- Fees for uninsured medications and services
- Foot care
- Hairdresser
- Appointments
- Ambulance or taxi
- Cable, including installation and monthly fees
- Telephone services, including installation and monthly fees
- Glasses and dentures
- Wheelchair and other orthopedic equipment
- Nutrition supplements that are not prescribed
Duties of the Contact Person
It is highly recommended at admission that the new resident provides the Foyer Richelieu Welland with a copy of their Financial and Health Care Power of Attorney. We strongly believe in establishing a healthy relationship with the new resident and his spokesperson. It is very important to inform the administration office of any changes, such as a change of address or phone number in order to keep the lines of communication open.
We rely on these contact persons and the other members of the family to help us build a psycho social profile for the new resident. Their support is vital in implementing their health care plan. In the week following the admission and as needed, the nursing personnel will arrange an interdisciplinary meeting with the resident and their family.
In case of changes and deterioration in the health of the resident, the nurse must inform the person with the Health Care Power of Attorney, who will then be held responsible to contact other members of the family to inform them of the situation.
Photography
On admission, a photo of each resident is taken and added to their data base file for identification purposes. Consent is required if a resident is clearly identifiable and the material is to be used in the community. If upon admission or readmission to the facility a resident has a condition which needs photographic documentation (i.e. open areas, wounds or bruising) photos shall be taken and placed on a resident’s file for future reference.
Valuables
All valuables, either money or jewelry, must be locked in the resident’s bedside cabinet. Please note that no residents’ rooms can be locked.
The Foyer Richelieu Welland is not responsible for any lost or stolen goods. Please inform the nurse on duty if you notice any of your belongings missing as soon as possible.
A locked drawer provided in the bedside cabinet of every room.
Personal items
We strongly suggest that all residents keep only the essential clothing items and personal objects in their room. Once a resident is discharged, whether voluntarily or after death, the family is responsible for moving their belongings as soon as possible.
Evacuation drills
Evacuation drills and evaluation of our security systems are held on a regular basis. We ask your cooperation and participation in these exercises.
In case of an emergency
Residents and visitors must follow the nurse’s instructions in case of an emergency or fire.
Furniture
Foyer Richelieu Welland provides the following items for resident use in their room:
- Bed, with mattress and electric controls to meet the resident’s care needs. All bedding for the resident is supplied including a fire-retardant mattress, bed linen and a pillow.
- Wardrobe, fixed position for safety
- Bedside table and overbed lighting
- Comfortable seating
- Waste receptacle
- Window covering
- Wall mounted television
If there is adequate space and the furnishing is in good repair, it can usually be added to the resident’s room. Furnishings need to be labelled when they are brought to Foyer Richelieu Welland.
Decoration
No more than five (5) frames or other decorations can be hung on the walls of the room. We request that you contact the maintenance department to install nails or hooks.
IT IS FORBIDDEN TO PUT SOMETHING (FRAME OR OTHERWISE) ON TOP OF THE ABOVE BED LIGHT.
Mail and Newspapers
Stamps are available at the Administration Office.
Residents who wish to subscribe to the Tribune or any newspaper must make their own arrangements and are responsible for the costs as well.
Telephone & Internet
Telephone and internet services are provided by Cogeco and are optional. Residents who wish to have any of theses services may do so at their expense. Arrangements for theses services must be made directly with the service supplier.
A resident will be allowed to use the telephone in their resident home area at any time.
Television
There is a large screen television for use by the residents in each resident home area. There are also large screen televisions in each residents’ room. Television services are provided by Cogeco and are optional (not included). Satellite tv is not available.
For residents who suffer from hearing problems and in shared rooms, we strongly recommend headphones. Please speak to the Maintenance Supervisor if you have any questions.
Gratuities and Gifts
GRATUITIES AND GIFTS ARE STRICTLY FORBIDDEN. To protect the personnel and our residents, we recommend donations to the foundation « Fonds Foyer Richelieu Welland ». Consumables are permitted.
